In a letter to the Independenent Jane Ashcroft, chief executive of Anchor, pointed out that there was little media attention when the CQC star ratings were scrapped - these were "crucial tools for people having to make hugely important decisions"
http://www.independent.co.uk/opinion/letters/letters-perspectives-on-broadcasting-2202515.html
She had made the same point in May 2010 when the announcement was made
http://www.communitycare.co.uk/Articles/2010/05/21/114557/anger-over-cqc-decision-to-end-star-ratings.htm
The http://www.carehomemap.co.uk/ web-site allows user ratings to be added and viewed. These can be used as a replacement to the CQC star system once there are enough of them.
