Changes to CareHomeMap rating

Until July 2010 the Care Quality Commission (CQC) rated carehomes with a star system.  In order to provide a single indication of how good a carehome was on our map we took the average of the stars that were awarded.

In August 2010 the CQC replaced ratings with a system of outcomes where an outcome indicates a concern about the carehome.  Initially we displayed an average of these outcomes on our map but this meant that a carehome could have severe concerns in one area and still be indicated as having no concerns on the map due to averaging.  We have decided to change the indicator that we display on our map to show the lowest outcome for the carehome rather than the average. 

As always we encourage you to read the full CQC reports, visit the carehome and find out everything that you can about it before making a decision.  Any comments as always to